1. Parties

• Client: To be defined
• Point of Contact: To be defined
• Service Provider: The Official Clean Queen LLC
• Account Manager: To be defined

2. Scope of Services

Services may include, but are not limited to, biweekly (or as defined) cleaning of the areas to be defined. 

3. Service Terms

Service frequency and start date are to be defined. Cleanings typically occur biweekly but can be adjusted based on agreement.

4. Payment Terms

Service pricing is to be determined. An invoice will be issued following each completed service. Preferred payment method is via Zelle, with payment due within 24 hours. Payment links can be provided upon request. Payments not received within 48 hours may be considered late unless prior arrangements have been made.

5. Access and Communication

Client will be responsible for facilitating access to the property and providing lock-up instructions as needed. An assigned account manager will oversee all communication, quality control, and issue resolution.

6. Condition of Property

Final pricing will be confirmed once the property’s condition is assessed. Heavily soiled or neglected areas may be subject to additional charges, which will be communicated and approved prior to service. Services will not be provided in spaces with active infestations (e.g., rodents or insects). It is the client’s responsibility to ensure such issues are resolved by a licensed pest control provider before cleaning services can proceed.

7. Termination

Either party may terminate the agreement at any time. A two-week notice is preferred to allow for proper scheduling adjustments. In cases of immediate or unforeseen termination, any services already rendered will be invoiced accordingly.

8. General Provisions

Both parties agree to operate in good faith and maintain open communication regarding service needs, concerns, or modifications. This document reflects the full understanding between the parties and supersedes all prior communications or agreements.